Business
The Reorg Nobody Owns
Michael — COO
"Everyone could see the failure.
Nobody wanted their name on the solution."
A restructuring running on process alone. Two hundred people waiting for someone to look them in the eye.
What would you do?
Please choose:
The process is compliant and legally sound. Deviating from it now creates inconsistency risk. Let HR manage it as designed.
Ask the communications team to add a leadership video message to the wave-two pack. A visible gesture without the need for a personal presence.
Visit two or three of the hardest-hit teams personally, before their letters arrive, to explain the decision face to face.
Visit every affected team in wave two before the letters go out. Put your name and your face on this decision. Say: "I am the COO. This restructuring is mine to own. I am here to tell you what is happening and why."